Refund Policy

Refund Policy:

At Klaslead Productions Pvt. Ltd., we take pride in providing high-quality digital products and services to our clients. Once an order has been accepted from our end, we do not entertain any refunds or cancellations. However, in certain rare cases, if we are unable to provide the service requested by the client, we may process a partial or full refund.

We strongly recommend that our clients carefully review and understand their requirements before placing an order to avoid any inconvenience or miscommunication. If a client believes that they are entitled to a refund, they must contact our customer support team within 24 hours of the order being accepted.

Please note that the refund amount will be processed based on the nature and extent of the service that we were unable to provide. We reserve the right to make the final decision on any refund requests and may request additional information or evidence to support the claim.

In the case of partial refunds, the amount refunded will be proportional to the part of the service that we were unable to provide. For full refunds, the entire amount paid by the client will be refunded.

We strive to ensure that all of our clients are satisfied with our services and will do our best to resolve any issues that may arise.

Refund can take up to 30 days to be processed.

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Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)